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Several branches: one account or several?

If your company has several branches, the real question is not “how do I turn the module on” — it is one TAYO.pro account, or one per branch?

Both work. The choice depends on how you want responsibility split.

You switch the multi-branch module on and assign a branch to each project.

Choose this if you want to:

  • Centralise incoming e-mail from all your branches in one place.
  • Keep it simple for your clients: they know you by a single e-mail address, whichever branch handles the job.

It is the easiest to administer, and the clearest from the client’s side.

You create one TAYO.pro account per branch, each independent.

Choose this if you want to leave responsibility with each branch:

  • its own notifications;
  • its own certificates and its own Identity;
  • its own management, without depending on head office.

Should I select my branch’s UID or the head office’s?

Section titled “Should I select my branch’s UID or the head office’s?”

A branch registered in the commercial register has its own UID, separate from the head office’s. So when you register your identity you will see both in the results — same name, different UID and municipality.

  • A single account → take the head office UID. This is what we recommend: your branches become labels inside the account, and everything stays together under the main entity.
  • One account per branch → take the branch UID, on its own account. Choose this if you want each branch to become independent over time and manage its own clients and its own work orders.

The legal form is shown under each result when you pick your company: a branch appears there as “Swiss branch registered in the commercial register”. If in doubt, check your entities on the official Swiss register.

If you go with a single account:

  1. Enable Multi-branch under Settings → Application.
  2. Create your branches in the company settings.
  3. Assign a branch to your projects.

A project belongs to one branch. You can then filter your lists by branch.